SMS Privacy Policy

ALC Freight, Inc. SMS Privacy Policy

Last updated: June 8, 2026

This policy explains how ALC Freight, Inc. (“ALC Freight,” “we,” “us”) collects, uses, shares, and protects information related to our recruiting and human resources SMS messaging program, and how you can contact us and exercise your choices.

1. Information We Collect

  • Identifiers: Mobile phone number, full name, and employment application details (if you provide them).

  • Message Content: The text of messages you send to or receive from our hiring team.

  • Technical & Usage Data: Time/date of messages, delivery status, and interactions (e.g., STOP/HELP replies).

  • Consent Records: How and when you provided opt-in consent through our website forms, and your opt-out status.

2. How We Use Information

  • To communicate with prospective candidates regarding job applications, interview scheduling, hiring updates, and onboarding logistics.

  • To provide human resources support and respond to your job inquiries (e.g., HELP requests).

  • To maintain legal/opt-in compliance and strictly document candidate consent or opt-outs.

3. Sharing of Information (Strict SMS Carrier Compliance)

  • No mobile information or text messaging originator opt-in data will be shared with, sold to, or distributed to any third parties, affiliates, or business partners for marketing or promotional purposes.

  • Any text messaging data collected is strictly for internal operational use regarding your job application.

  • We may only share this information with essential service providers (such as our Microsoft Teams telecommunications routing or SMS hosting platform) strictly necessary to operate our text messaging program, subject to contractual confidentiality obligations.

  • We may disclose information to comply with law or protect rights, safety, and security.

4. Data Retention

We retain SMS-related data for as long as needed to manage the hiring process, maintain records of compliance, resolve disputes, and meet legal obligations. When no longer required, we securely delete or de-identify the data.

5. Security

We use reasonable administrative, technical, and physical safeguards appropriate to the nature of the information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Your Choices

  • Opt-Out: Reply STOP to any message to end SMS communications. You will receive a final confirmation text.

  • Help: Reply HELP for assistance or contact us using the details below.

  • Access/Deletion Requests: You may request access to or deletion of your SMS data by contacting us. We will verify your request consistent with applicable law.

7. Children

Our recruitment SMS program is intended for individuals legal to work and 18 years of age or older.

8. Changes to This Policy

We may update this SMS Privacy Policy from time to time. We will post changes on this page with an updated “Last updated” date.

9. Contact Us

ALC Freight, Inc.

475B Washington Ave.

North Haven, CT 06473

Phone: (475) 219-2800

Email: ypopovic@alcfreightinc.com

Website: www.alcfreightinc.com