SMS Messaging Terms & Conditions

ALC Freight, Inc. · Last updated: August 15, 2025

Summary: By subscribing to ALC Freight, Inc. (“ALC Freight”) SMS messages, you consent to receive text messages from us about our services. Message frequency varies; typically 1–4 messages per month. Message and data rates may apply. Text STOP to end, HELP for help. See our SMS Privacy Policy for how we handle your data.

1) Program Description & Message Types

Our SMS program may send the following types of messages:

  • Service notifications and operational updates

  • Promotions, special offers, and announcements

  • Appointment/estimate confirmations and reminders

  • Safety, compliance, and fleet status alerts

2) Message Frequency (Cadence)

You can expect 1–4 messages per month. Actual frequency may vary based on your interactions (e.g., scheduling, two-way support, or alert preferences).

3) Opt-In

You may opt in by submitting your phone number via our website forms, in person, or by otherwise providing express consent. If we support keyword opt-in, you may see instructions such as “Text a keyword to the number that messaged you.”

4) Opt-Out (STOP)

To stop receiving SMS messages, reply STOP to any message. You’ll receive a one-time confirmation text. After this, you will no longer receive SMS from us unless you opt in again.

5) HELP

For assistance at any time, reply HELP to any message. You may also contact us using the information below.

6) Message & Data Rates

Message and data rates may apply depending on your mobile carrier plan. Please contact your wireless carrier for details.

7) Supported Carriers; Delivery

Delivery of SMS messages is subject to effective transmission from your wireless carrier and/or network operator and is outside of ALC Freight’s control. Carriers are not liable for delayed or undelivered messages.

8) Eligibility & Consent

By subscribing, you represent that you are the account holder or have authorization from the account holder to enroll the mobile number provided, and that you are 18 or older (or have the consent of a parent/guardian as required by law).

9) Privacy

We respect your privacy. Please read our SMS Privacy Policy for information about what we collect, how we use it, how long we keep it, and your choices.

10) Changes to These Terms

We may update these Terms & Conditions from time to time. Changes will be posted to this page with an updated “Last updated” date. Your continued subscription constitutes acceptance of the revised terms.

11) Contact Us

ALC Freight, Inc.
475B Washington Ave.
North Haven, CT 06473
Phone: (475) 219-2800
Email: ypopovic@alcfreightinc.com
Website: www.alcfreightinc.com

© 2025 ALC Freight, Inc. All rights reserved.